Please contact customer service for more information on returning an item. Thank you.

Preparing Your Return By Mail

To return a shipped item to Winanshandcraftedjewelry.com, please follow these steps:

• Indicate the reason for your return in the Return Reason column on the packing slip next to the item you’re returning.
• Include the packing slip and all original documents in the package.
• Put the pre-printed return label on the center of the box, and the pre-printed return address label on the top left corner of the box. This is not a pre-paid label.
• Ship your package with a paid return label and insured for the full purchase price. This return label can be purchased at any UPS, FedEx or USPS package delivery provider.
• Your packing slip MUST accompany the return.
• All returns will be inspected by our Quality Assurance team before we can process a refund.
• We’ll credit your original payment method, excluding delivery charges, within three weeks of receiving your return.
• Mail your return to the following address:  6501 E Greenway Pkwy Ste 103-263 Scottsdale, Arizona 85254

Winanshandcraftedjewelry.com isn’t responsible for merchandise that is not received or not returned in accordance with these terms.